C-Suite Partnership
Trusted advisor and operational backbone for CEOs and C-level executives at multiple organizations.
Executive Operations Leader
Tenetra West
Highly organized Executive Assistant with 20+ years of demonstrated expertise supporting senior leadership and driving operational excellence.
20+ Years of Experience
$5.7M Largest Project Managed
100+ Affiliate Relationships
75% Sales Increase Achieved
About
Driving Excellence Behind the Scenes
Highly organized Executive Assistant with demonstrated expertise in supporting senior leadership and driving operational efficiency. Adept at project management, including overseeing timelines, coordinating stakeholders, delegating tasks, and ensuring successful delivery of projects and events within scope and budget.
With a career spanning from Walt Disney/Reach Media to Fortune-level corporations, Tenetra brings a unique blend of creative project administration, executive operations, and relationship management that consistently delivers results.
B.S. in Mass Communications
Jackson State University, December 1994
Project Management
Managed multi-million dollar office build-outs and complex organizational projects from inception to delivery.
Event Excellence
Planned and executed high-profile events including board retreats, fundraising campaigns, and corporate celebrations.
Measurable Impact
Drove a 75% increase in sales and 89% increase in site traffic through strategic project leadership.
Career
Professional Experience
Director of Executive Operations and Administration
Concord Servicing, LLC Plano, TX
January 2023 - Present
$5.7M Office Build-Out Managed
- Provide administrative support to CEO and other C-level executives.
- Calendar management and expense reconciliation for CEO and CTO.
- Approve expenses on behalf of CEO and CTO.
4 more highlights
- Advisor to the CEO providing support and guidance to enhance decision-making.
- Managed $5.7M office build-out of new office location.
- Plan all logistics for annual leadership retreat, holiday party, board meetings, and other office events.
- Main point of contact for building management; Administrator for corporate travel portal.
Chief of Staff / Executive Assistant
Kalkomey Enterprises, LLC Richardson, TX
September 2018 - December 2022
$1.3M Office Build-Out Managed
- Provided administrative support to CEO and other C-level executives.
- Calendar management and expense reconciliation.
- Planned all logistics for annual leadership retreat, holiday party, board meetings, and office events.
3 more highlights
- Managed the $1.3M office build-out of new office location.
- Issued and updated card access badges for office suite entrance.
- Key contributor and project manager to weekly leadership meetings.
Executive Assistant / Operations Manager
Highland Park Education Foundation Dallas, TX
March 2017 - August 2018
- Provided administrative support to the Executive Director, Director of Major Gifts, Financial Officer, and Director of Alumni Relations.
- Prepared mailing lists for direct mail fundraising campaign.
- Managed donor database.
2 more highlights
- Assisted with planning and execution of logistics for off-site events.
- Tracked and processed monetary and in-kind donations and provided tax receipts.
Executive Assistant / Client Relations Manager
Jordan, Houser & Flournoy, LLP Dallas, TX
May 2015 - March 2017
- Served as the direct liaison between current clients and attorneys; first point of contact to potential clients.
- Screened all incoming calls from potential clients and communicated case details to counsel.
- Prepared estate planning and trust documents for final execution.
1 more highlights
- Organized relevant information for meetings.
Background
Other Related Experience
Executive Assistant to the VP of U.S. Operations
Ryan, LLC Dallas, TX
January 2015 - April 2015
- Administrative support to U.S. Operations executive.
- Managed calendar, appointments, and deadlines.
- Assisted with meeting and event planning.
1 more highlights
- Managed regular reporting functions for executive.
Marketing Project Administrator
The Freeman Company Dallas, TX
2012 - 2015
75% Sales Increase via Site Relaunch
- Provided administrative support to the marketing team and assigned project manager.
- Planned and executed company-wide events including town halls, employee summits, and holiday parties.
- Led and managed the relaunch of company online store with a 75% increase in sales and 89% increase in site traffic.
1 more highlights
- Processed and tracked vendor payments and managed department budget.
Executive Assistant / Data Integrity Manager
Boys & Girls Clubs of Greater Dallas Dallas, TX
2008 - 2012
- Provided support to the President and executive team.
- Planned and executed organizational events and board meetings.
- Facilitated club tours to potential donors, board and advisory council members.
2 more highlights
- Reconciled organization revenue with accounting and resource development departments.
- Recorded minutes from monthly Board meetings.
Promotions / Marketing Manager - Tom Joyner Morning Show
Walt Disney / Reach Media, Inc. Dallas, TX
2000 - 2006
$1M Fundraising Campaign Managed
- Liaison between show sponsors and talent's on-air obligations.
- Integral part of planning and executing special events, including a $1M fundraising campaign for the Tom Joyner Foundation.
- Managed the creative, approval, and production of all POS and collateral pieces.
1 more highlights
- Cultivated relationships with 100+ Tom Joyner Morning Show affiliates and corporate sponsors.
Expertise
Core Skills
Logistics & Event PlanningCalendar ManagementProgram ManagementProject LeadershipBudgeting & Expense ReconciliationOffice ManagementC-Suite SupportStakeholder CoordinationVendor RelationsDonor Database ManagementCorporate Travel AdministrationBoard Meeting Facilitation
Contact
Let's Work Together
Authorized to work in the United States for any employer. Open to executive assistant, chief of staff, and operations leadership opportunities.